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This position is responsible for the daily activities of the front office including patient relations, telephone coverage, appointment scheduling, registration, collecting payment, and insurance verification. Must be a team player who is able to multi-task at the same time.
Responsibilities:Core duties and responsibilities include the following. Other duties may be assigned.
Please note that additional responsibilities may be assigned.
Qualifications:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION:
High school diploma or equivalent
EXPERIENCE:
Dental Front Office experience preferred
Knowledge of dental software programs a plus
COMPETENCIES:
To perform the job satisfactorily, an individual should demonstrate the following competencies:
? Technical Skills Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously build knowledge and skills; shares expertise with others
? Customer Service Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments
? Interpersonal Skills Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things
? Oral Communications Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
? Written Communication Writes clearly and informatively; able to read and interpret written information
? Quality Management Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
? Diversity Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
? Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
? Organizational Support Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; respects diversity
? Planning/Organizing Prioritizes and plans work activities; uses time efficiently
? Professionalism Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
? Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
? Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
? Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
? Attendance/Punctuality Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
? Dependability Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
Full Time
$32k-39k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Dental Front Desk positions, which can be used as a reference in future career path planning. As a Dental Front Desk, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dental Front Desk. You can explore the career advancement for a Dental Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Dental Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dental Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dental Front Desk job description and responsibilities
Greeting and welcoming patients to the practice.
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Scheduling, rescheduling, or canceling appointments as needed.
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Updating patient records and documenting recent treatments and procedures.
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Verifying methods of payment and collecting payments as needed.
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Greet people at a dentist's office, assist clients, schedule appointments and perform other administrative tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dental Front Desk jobs
A dental receptionist, front desk coordinator, or office assistant does more than simply sit at the office front desk.
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A successful dental receptionist helps ensure that a dental office works efficiently while providing a professional, friendly point of communication for patients and associates.
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Certification in office administration, medical administration, or related fields is advantageous.
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Proven experience working in a dental office.
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Since some patients could prove too challenging to handle, a front office team member needs to be discerning, understanding, and compassionate.
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Step 3: View the best colleges and universities for Dental Front Desk.